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Important Customer Information

For customers using their card/s while travelling

For customers who need to use their card while travelling (especially to China) or for customers who need to report their lost/stolen Visa or American Express cards, contact us on:

Phone: (679) 321 7601 (24 hours a day, 7 days a week) 

Email: fjvisarisk@westpac.com.au

 

Current Credit Card Insurance Conditions of Use

Please note, there is one change to the current Insurance Conditions of Use which is effective immediately – you can view the change here

Credit cards

Westpac American Express Credit Card

A credit card with higher spending limits and greater flexibility.

Westpac American Express Gold Credit Card

All the benefits of the American Express with complimentary travel inconvenience insurance.

Other cards

Westpac Visa Debit Card

Access your own money in more ways and places.

Westpac Handycard

A debit card that provides you with access to your cash via ATM and EFTPOS terminals.